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Privacy Notice

Introduction

This Privacy Notice provides details of the personal data we process, what we do with it, how you might access it and who it might be shared with.

Note:

For Patients – please see our Medica IRL – Patient Privacy Statement

For Employees and Contractors – working directly with us, please refer to our employee and contractor privacy notices published internally. This can be requested from:

Our Contact Information (as the Data Controller)

Data Protection Officer,
Medica IRL,
1st Floor North Block,
Rockfield Medical Campus,
Balally, Dundrum,
D16W7W3,
Ireland

Email: dpo@medica.ie

What we do with your personal data

When using the website, Medica will ask you for information that personally identifies you if you are contacting us regarding our services, recruitment or reporting, including completing linked forms. If you choose not to or do not need to register with us in any way you can still use and navigate the website.

Medica also provides a link on the website to our Cookie Policy.  Cookies are small text files that are essential to the functioning of the website or where non-essential, will manage a user’s experiences. For all non-essential cookies, Medica needs your permission to deploy them. Your preferences are stored but can be changed by you at any time by following the cookie policy link.

If you accept marketing cookies, your consent preferences will be stored within CookieBot for such activities as video playing preferences and we will personalise content and advertisements on the website, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

From our website visitors we may process and retain personal data for the following:

Processing purpose Legal basis
Reporter and staff recruitment enquiries, in ‘’Join our team’’ It’s in our legitimate interests to enable prospective reporters and staff members to enquire about working with us. Recruitment data is also considered under GDPR as purposes pre-contract. You will be asked to register via an online web form that asks for your name, email, phone number, IMC registration, training and work history, details of your specialisms and allows you to provide free text and upload files about yourself.
General enquiries and ‘’Information for referrers’’ It’s in our legitimate interests for individuals to enquire about our services. In emailing us, you will be providing us with your email address and where requesting a scan, will also be providing your name, contact number and general free text information to support your enquiry.
Site management, monitoring IP traffic security As a data processor, it is our responsibility to provide appropriate technical measures to secure and protect the data processed on our website.
Feedback and complaints Should any individual wish to make a complaint about our website, please contact dpo@medica.ie in the first instance. We will treat any complaint as confidential and only share with appropriate internal members of staff in an attempt resolve the matter. Medica will process such data under its legitimate interests and would seek consent from the complainant before wider sharing.

Overseas processors

Our website is hosted in the United Kingdom (with Adequacy in place). To improve your website experience, the following data is processed outside of the EU.

Organisation Function Type Country or Continent
Google Analytics Logs IP addresses from Medica.co.uk website Processor UK & USA
CookieBot Management of Cookies and Cookie notices Processor EU

Medica has carried out further assurance on the supplier to ensure they conduct their processing activity in line with data protection laws.

What personal data do we collect?

The personal data we collect depends on whether you just visit our website or have submitted personal information as part of an enquiry. If you visit our website, you do not need to provide us with any personal data. However, your browser transmits some data automatically, such as the date and time of retrieval of one of our web pages, your browser type and settings, your operating system, the last web page you visited, the data transmitted and the access status, and your IP address.

We do not share or disclose your personal information with any third parties (apart from Google Analytics and CookieBot to manage your cookie preferences) unless mandated to disclose your personal data in response to requests from a court, police services or other regulatory bodies.

How do we look after personal data?

  • We limit the amount of personal data collected only to what we need for the purpose.
  • We restrict, secure and control all our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic.
  • We retain personal data only for as long as is necessary, to respond to your requests, or longer if required by law or professional guidelines.
  • While in our possession, together with your assistance, we try to maintain the accuracy of your personal data.
  • We will only use your data for the purpose we state

What are your data protection rights?

The right to access (also known as a ‘Subject Access Request’)                                                                       

You can ask Medica for copies of any personal data we hold about you

The right to have your information corrected

You can ask Medica to correct any information about you that you believe is inaccurate or incomplete.

The right to have your data erased

You can ask Medica to erase your personal data, under certain conditions.

The right to restrict processing

You must ask Medica to restrict the processing of your personal data, under certain circumstances.

The right to object to processing

You can object to Medica processing your personal data, under certain circumstances.

The right to data portability

You can ask Medica in some limited circumstances to transfer the personal data we have collected from you to another organisation or copy directly to you.

If you would like to exercise any of these rights, you may make a request via email to dpo@medica.ie, by telephone or in writing to our office as detailed at the bottom of this page.

Where it may have been necessary to get your consent to use your personal data, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal.

Our Data Protection Officer can be contacted via:

Email: dpo@medica.ie 

Data Protection Commission

Postal Address

21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland

Telephone      

01 7650100 / 1800437 737

09:30 – 13:00hrs and 14:00 – 17:30hrs (Monday – Friday)

Or for more information regarding your data rights please visit:

Your Data | Data Protection Commissioner

Links to other websites and services

Our website may contain links to other external websites and services. This privacy notice only applies to this website, so if you visit another website, please ensure that you read their privacy notice.

Changes to our privacy notice

We keep this privacy notice under regular review and any updates are published to this page. This notice was last updated on 13/02/2024